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TERMS & CONDITIONS

​​1. Definitions

  • The Provider: WA360PHOTOBOOTHS

  • The Client: The person, company, or organisation booking WA360PHOTOBOOTHS for their event.

  • This agreement outlines the terms of hire for WA360PHOTOBOOTHS photo booth services. It supersedes all prior verbal or written agreements and represents the full understanding between both parties.​

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2. Booking Fee & Payment Terms

  • $200 of the total payment is a non‑refundable booking fee that secures the event date.

  • The remaining balance is due 7 days before the event.

  • If full payment is not received by the day before the event, the booking will be cancelled and the deposit forfeited.

  • For bookings made within 7 days of the event, full payment is required upfront.

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3. Cancellation & Rescheduling

  • Bookings made more than 30 days in advance include a 7‑day cancellation grace period for a full refund of the booking fee.

  • After the grace period, the booking fee is non‑refundable.

  • Bookings made within 30 days of the event are non‑refundable from the time of payment.

  • One reschedule is permitted with 21+ days’ notice, subject to availability.

  • If no alternate date is available, the booking fee will be forfeited.

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4. Service Guarantee

  • If no service is delivered due to our fault, a full refund will be provided.

  • This does not apply if the client fails to pay or provide suitable conditions.

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5. Event Requirements & Safety

  • The client must provide a clean, flat, dry, smoke‑free area (minimum 3m x 3m) with a nearby power outlet.

  • Outdoor setups require adequate weather protection (e.g., marquee or tent).

  • The provider reserves the right to refuse or pause service if the location is unsafe or unsuitable.

  • Attendants may exclude guests who are intoxicated, abusive, or behaving dangerously.

  • Props must remain in the booth area; lost or damaged items will be charged to the client.

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6. Overtime

  • Overtime is charged at the booth’s hourly rate in 30‑minute increments.

  • Hourly rate: $200 per hour.

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7. Media Consent

  • By booking our services, the client agrees that photos and videos captured during the event may be used by WA360PHOTOBOOTHS for promotional purposes (website, social media, advertising).

  • If the client prefers not to have their event content used, they must notify us in writing before the event.

  • We will make reasonable efforts to exclude guests who request not to be featured.

  • We do not use identifiable content of minors under 18 for marketing.

  • If any content is posted in error, we will promptly remove it upon request.

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8. Privacy Policy

  • We collect personal information (e.g., name, email, event details) to manage bookings and deliver services.

  • All online payments are processed securely through Stripe, a trusted and reputable payment platform.

  • We do not sell or share personal data with third parties except as required by law.

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9. Liability

  • The client is responsible for any damage to equipment caused by guests or venue conditions.

  • WA360PHOTOBOOTHS is not liable for delays or failures caused by venue restrictions, weather, or unsafe conditions.

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10. Travel & Accommodation

  • A travel fee of $2/km applies to events located more than 30km from Perth CBD.

  • For events over 3 hours away or finishing after 11pm, the client must provide overnight accommodation.

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